

About Me
Welcome to Face to Face Medical Aesthetics.
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Are you looking for a Bristol based clinic that is safe, welcoming, non judgmental and fully insured? If so I'd love to meet you!
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I'm Nurse Jess, the practitioner behind the brand and owner of Face to Face.
I'm a Registered Nurse Prescriber and proud to say I've been practising as an NHS nurse for 17 years now.
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I offer a range of treatments including injectables such dermal filler, wrinkle relaxing injections, skin boosters and polynucleotides and skin care treatments such as microneedling, mesotherapy and skin resurfacing treatments, all administered in my beautiful and relaxing clinic space.
I pride myself on combining safety, integrity and ethics with beautiful and natural looking results and glowing skin.
Effective skincare should compliment your treatments and I can advise you on a regime that will suit your skin type and budget.
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It's OK to be nervous and have lots of questions, the world of aesthetics can definitely be overwhelming. It's my job to guide you on your journey. I will give you honest advice and WILL NOT sell you treatments you don't need, or that aren't right for you and I will NOT overfill your face!
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Our consultation will enable me to create a no obligation bespoke treatment plan for you to enable you achieve your goals.


I began my journey as an Aesthetics Nurse 4 years ago after experiencing first hand the confidence treatments can bring, I didn't see myself as someone who would embrace aesthetic treatments but I was amazed at how a few treatments made such a difference to how I felt about myself.
Like many practitioners, I combine my NHS nursing career alongside practising aesthetics.
Aesthetics in the wrong hands can look TERRIBLE and cause real harm, but in safe hands can promote confidence and wellbeing. At Face to Face, I will give you a bespoke service, unique to your face, in a stylish and safe clinic space with patient safety at the heart of every consultation and treatment.
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If you'd like to see more images from my clinic, head over to my Instagram and Facebook, links are on this page, or check out my blog for regular updates.
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Interested, but not sure where to start?
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Successful patient journeys all start with a solid consultation, so book a no obligation consultation with me today to discuss your goals and start your aesthetics journey, or a free discovery phone call.
FAQs & Policies
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Late Cancel and "No Show" PolicyFace to Face Medical Aesthetics values your time and appreciates your commitment to your appointments. To ensure fairness to all clients and efficient clinic operations, we have implemented the following late cancellation and no-show policy. Late cancellation is defined as a cancellation made less than 48 hours before the scheduled appointment time. Your card details are required to confirm your appointment. No payment is taken at point of confirmation, your card details are simply linked to the appointment. Where appointments are cancelled within 48 of the appointment time, £30 will be charged. We understand that unforeseen circumstances may arise, and we will always endeavour to accommodate changes to appointments where possible. However, late cancellations can disrupt our scheduling and impact other clients and result in lost revenue for the clinic. No Show A no-show is defined as a missed appointment without providing prior notice. £30 will be charged for no-shows. Persistent no-shows may result in the clinic's refusal to book future appointments. Exceptions In exceptional circumstances, such as illness or emergencies, the clinic may waive the late cancellation or no-show fee at its discretion. Supporting documentation may be required. Payment The late cancellation or no-show fee is deducted from the linked payment card at point of late cancellation or no-show. Communication The Late Cancellation & No Show Policy is Shared with patients at various points throughout the booking process. At point of confirming a booking a confirmation email with the appointment details is sent. 72 hours prior to the appointment, a reminder email is sent. 24 hours prior to the appointment a text message reminders sent. The delivery & opening of all booking related email communications is tracked. We encourage patients to reschedule or cancel appointments with sufficient notice to avoid these fees. Managing Your Appointment You're able to manage your own appointment via your secure Glowday account. Head to Glowday.com and log in to reschedule or cancel your appointment.
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Data Protection PolicyFace to Face Medical Aesthetics is committed to protecting the privacy and security of personal data. This policy outlines how we collet, use, store, and disclose personal information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy applies to all personal data processed by Face to Face Medical Aesthetics, including information collected from clients, staff, and third parties. Face to Face Medical Aesthetics, 155 Downend Road, BS/ 9PY is the data controller responsible for determining the purposes and means of processing personal and sensitive data. We may collect the following personal information via Glowday and our own means: Basic information: Name, address, contact details (email, phone number). Medical information: Medical history, allergies, current medications, treatment history. Images: Before and after treatment photos (with consent). Financial information: Payment details for treatments. Marketing information: Preferences for receiving marketing communications. We will only process personal data where we have a lawful basis to do so, including: Consent: For specific treatments, for sharing of before and after photos/videos or marketing communications. Contract: To provide treatment and services. Legitimate interests: To improve our services and protect our business. Legal obligation: To comply with medico-legal and insurance requirements.
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Children and Under 18s PolicyChildren are not permitted to attend clinic appointments, regardless of reason or treatment. Face to Face Medical Aesthetics does not treatment anyone under 18 years of age. Please do not be offended if you are asked for ID.